FAQ - Delivery - Yard PrepSafety - Schools/Churches- Links 

 

Ann
5 Star    5.0 of 5
Staff was so friendly at every step of the experience. They were prompt and quick in setting up and taking down. I will definitely recommend to friends and family!

 

Shannon

5 Star    5.0 of 5
We had a great experience all around. The staff was very friendly and helpful. The equipment was very clean and held up to our standards. And most of all the kids all had a great time. Thanks Mega Bounce LLC.

 

Rebecca
5 Star    5.0 of 5
Mega Bounce was very professional and a pleasure to work with! We will definitely be using them again in the future and would recommend them to others! Thanks so much for your help with our event!

 

Ellen
5 Star    5.0 of 5
Set up was quick and hassle free. There were no problems with the rental and we really appreciate the donation! Thank you so much for supporting Relay for Life. We will definitely recommend this company to anyone who asks in the future. We had nothing but a positive experience.

 

Mark
5 Star    5.0 of 5
Everything was great, no complaints!

 

April T. 

5 Star    5.0 of 5

Everything was great, the staff was on time and the Princess Bouncer was perfect and clean!

Janel O.
5 Star    5.0 of 5
Excellent service, prompt, and courteous. The kids loved the basketball hoop and the slide. Will definitely consider again for next year's event.

Kristi K.

5 Star    5.0 of 5

Kids loved the Castle Bounce House, the online booking was easy, and Chris was prompt, friendly and customer focused.

Katy F.

4 Star    4.8 of 5
Great communication and service. Super friendly staff and the kids had so much fun in the bounce house!

Jessica J.

4 Star    4.8 of 5
The staff that delivered the bounce house were very personable. The rain had delayed our delivery by about an hour but they were very good about communicating that with us and letting us keep the house longer than planned.

Melissa P.

5 Star    5.0 of 5
The staff who brought and took down the bounce house were great. The bounce house was awesome and kept the kids entertained for hours. The bounce house was clean and very well taken care of. Thank you for such a great experience!!

Andy K.

5 Star    5.0 of 5
Everything went extremely smooth From my initial contact about availability to the pickup after my event. The ease and friendliness of every step in the process was top notch.

Amanda G.

5 Star    5.0 of 5
Very friendly, very prompt upon delivery and wonderful at pickup. Best experience we've had with a bounce house company and rental.

Cara C.

5 Star    5.0 of 5
Mega Bounce was by far the most reasonable priced and that was the main reason I went with them. In saying that, I would have been ok with paying even more because the service I received was outstanding!! Chris helped me from day 1, til the end and he was incredible. The customer service, promptness, quality, professionalism, etc...was over the top. I have referred Mega Bounce to many already and will continue to do so!!

Mary W.

5 Star    5.0 of 5
Everything was Great. Nicest rental we have had. We had to downsize our order because of limited space, and they came back with a smaller bounce house. Plus refunded the difference. Wow.

Katie R.

5 Star    5.0 of 5
Prompt response time and accommodating. Like the auto generated technology, but most of all they still answer the telephone when called, or prompt response to voicemail. The bouncers where clean, Mega Bounce left safety and emergency information. Staff was prompt and professional at drop off and pick up. They did not rush the children at pick up and allowed children to exit with out being sad. Over all great.


FAQ

 

 

How much Space is needed?

For standard rental we need an area of about 18x18, imagine 2 cars parked side by side. For combos, we need a space of 30x20 or three cars parked side by side. Also, a minimum of 15 feet of height with No branches, wires, or obstructions that could pop the inflatable.

 

Is the Blower included?

Yes, the blowers used to pump the inflatables are included in the rental price. The blower runs continuously to keep the inflatable up and inflated. One standard household outlet is required to power the rental unit within 75 feet of the desired setup location.

 

How Long are the rentals for?

Our rentals are scheduled for 8 hours. We deliver by Noon and pick-up around 8:00pm, schedule permitting. Customer pick ups are at 8 am- Noon and Returned by 8 am the Next Day. We offer overnight rentals for an additional fee, weather permitting. If your event goes beyond 8:00pm you must choose the overnight option. Overnight rentals are only offered in fenced and secured private yards.

 

Do you Deliver and Set Up the inflatables?

Yes! MEGA BOUNCE offers professional delivery and setup. When it comes to saftey of children, leave it up to the pros. In addition to this, the liability insurance that we carry does not permit unauthorized setup or moving of our equipment. We will coordinate with you for the delivery and pickup times so the rentals are set up at least 30 minutes before your event starts and picked up after your event finishes.  See our DELIVERY POLICY page for more info and fees.

 

Is a Generator included?

No, but we rent generators.  If you do not have electrical power available at your setup location or within 75 feet, then you MUST RENT a generator with the inflatable. If you do have your own portable generator and want to use that instead of renting one, you must Contact Us to make sure it will have enough power to support the inflatable/game/concession. 3000 watts minuimum required with one 15 amp outlet for each rental unit.

 

Do I need to place a Deposit?

Yes, a $50 Credit Card Deposit is required to hold your rental date. Orders over $500 require a deposit of 25%. We accept cash, check, Paypal, and credit/debit. The remaining balance can be paid cash on delivery or with a credit card anytime. If paying by check, you must mail the check to our office 7 days BEFORE the delivery date.  Sorry no BITCOIN.

 

How far in advance should I Reserve?

We recommend you reserve as soon as you can. Since we have a limited number of products it is a good idea to reserve ahead of time to ensure availability. Holiday weekends usually book fast, some customers book 1-3 months in advance!

 

Does Mega Bounce deliver to PARKS?

Yes! A $20 Administrative Fee will be added to cover insurance needed to setup in the parks. We need minimum 8-10 days notice and deposit to get a park rental. Milwaukee County Parks require a Certificate of Insurance with them named as an insured party, to operate or have an inflatable on their property. Also, a generator will be required to power the unit, rental generators are available. Best to plan ahead and have your park permit number ready when booking. Check out MILWAUKEE COUNTY PARKS rules. Ask us about a city or park other than Milwaukee County parks. Only one inflatable per picnic area, must use a generator, unit must be sandbagged down(no stakes), no water units. Call us if you want to book a park rental.

 

Are your rental products Clean?

Yes. We take hygiene very seriously, that is why we fully inflate every product at our warehouse and clean them after they are returned. We take great pride in the cleanliness of all our inflatables. Each unit is thoroughly disinfected and cleaned after every use. If it's not good enough for our kids, it's certainly not good enough for your kids!

 

Are your Inflatables and games Safe?

Yes, all of our inflatables have safety rules near the entrance which must be followed by all users. Our inflatables also have all of the latest safety features that are in the industry. The safety guidelines checklist must be READ and signed by the lessee upon delivery. We will also provide safety guideline documents to on delivery. Follow these guidelines to make your event safe and memorable.

Are you Insured?

Yes, we have full liability insurance for all of our products. You can request proof of insurance with your quote. We also offer certificates of insurance if required for your event.

 

What Age groups are the inflatables for?

Inflatables are generally good for all ages. Some inflatables are more suited for smaller kids, some more suited for teens or adults. Please refer to each products page or contact us for more detail. Typically 4-12 kids depending on size, keep participants of equal size/weight in groups.

 

Which Cities do you Deliver to?

We deliver to Milwaukee, Waukesha, Racine, and Kenosha county areas. If your event is outside of our delivery area you can still give us a call at 414-939-3995 to see if we will be able to deliver, sometimes, based on the day or how many orders we have going out, we might be able to go out further than usual. We usually can accommodate all deliveries within reason and additional fee. Our online QUOTE CALCULATOR will give you an exact price.